Martha is the head of her home and Jesus is the head of the disciples. We see this is a head to head conflict. In such an event, people around are receiving a teaching moment.
When the person you look up to has a problem, you learn from their approach to handling it.
Children and relatives watch how dad and mom resolve conflicts. Employees watch their boss. Students watch their teachers and people watch their pastors. Someone is watching and learning from your way of handling anxiety and pressure.
Jesus looks at Martha and responds directly.
In the repetition of her name, Jesus speaks directly. He does not sweep the concern under the rug, but wants to be clear about speaking to the one in the room who was exercised her power.
This is Jesus’ friend. Perhaps his tone is saying more than the words. She may be frustrated but Jesus does not have to snap back.
The problem is not her workload. The issue is Martha’s feelings of anxiety and aggravation. It’s not really even about Mary.
Martha is worried and upset about many things. Something else was going on and Jesus approaches the explosion with an awareness of Martha’s inner trouble. We do not need to speculate on what’s eating Martha Mad Mood. We do need to see that Jesus is here and he understands her tension.